Privacy Policy for Blessed Tombstones

Effective Date: 1st January 2025

1. Introduction
Blessed Tombstones (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with Blessed Tombstones online or otherwise.

2. Information We Collect
a. Personal Information You Provide

  • Name, shipping/billing address, email address, phone/WhatsApp number (e.g., 076 478 0471) when you place an order, request a quote, or contact us.

  • Payment details (e.g., credit card or bank information) via our secure payment gateway.

b. Automatically Collected Information

  • IP address, browser type, device information, operating system.

  • Pages visited, time spent on pages, referral URLs, click‑stream data (via cookies and similar tracking technologies).

3. How We Use Your Information

  • Order Processing & Delivery: To process your tombstone orders, arrange delivery within South Africa, and provide order updates.

  • Customer Service: To respond to inquiries, complaints, or requests.

  • Marketing & Promotions: With your consent, to send newsletters, special offers, or updates about new products. You may opt out at any time.

  • Website Improvement: To analyze usage patterns, enhance site functionality, and improve user experience.

  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

4. Sharing Your Information

  • Service Providers: We may share data with shipping companies, payment processors, and IT service providers strictly to fulfill orders and maintain our services.

  • Legal Obligations: When required by law or to protect our legal rights.

  • Business Transfers: If we merge, sell assets, or are acquired, your data may transfer to the new owner under similar privacy terms.

5. Cookies & Tracking
We use cookies and similar technologies to:

  • Remember your preferences and shopping cart.

  • Analyze website traffic and performance.

  • Deliver targeted advertising (where permitted).
    You can disable cookies in your browser settings, but that may affect functionality.

6. Data Security
We implement administrative, technical, and physical safeguards (e.g., SSL encryption, secure servers) to protect your information. However, no online transmission is 100% secure; we cannot guarantee absolute security.

7. Data Retention
We retain personal data only as long as necessary for the purposes outlined (e.g., fulfilling orders, legal compliance). After that, data is securely deleted or anonymized.

8. Your Rights
Under South African data‑protection regulations (POPIA), you have the right to:

  • Access and request a copy of your personal data.

  • Correct or update incomplete or inaccurate information.

  • Request deletion of your personal data (where no legal obligation exists to retain it).

  • Withdraw consent to processing (where processing is consent‑based).
    To exercise these rights, please contact us via the details below.

9. Third‑Party Links
Our services may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.

10. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected a minor’s information, contact us to have it deleted.

11. Changes to This Policy
We may update this Privacy Policy occasionally. The “Effective Date” will reflect the latest revision. Significant changes will be communicated prominently.

12. Contact Us
If you have questions, requests, or complaints regarding this policy, please contact:
Blessed Tombstones
Email: contact@blessedtombstones.co.za
Phone/WhatsApp: 076 478 0471

Thank you for trusting Blessed Tombstones. We respect your privacy and strive to protect your personal information.